Crypto.com has grown into one of the most popular cryptocurrency platforms, serving over 80 million users worldwide. Whether you want to withdraw crypto from Crypto.com to your bank account or transfer digital assets to an external wallet, understanding the withdrawal process is essential for managing your investments effectively.
This comprehensive guide walks you through every withdrawal method available on Crypto.com, including step-by-step instructions, current fees, processing times, and security best practices specifically for users in the United States.
Understanding Crypto.com Withdrawal Options
Before initiating any withdrawal, it helps to understand that Crypto.com offers multiple ways to access your funds. You can withdraw crypto from Crypto.com exchange directly to external wallets, convert your cryptocurrency to fiat currency and transfer it to your bank, or use the Crypto.com Visa Card for immediate spending access.
Each method serves different needs. Crypto-to-wallet transfers work best when you want to maintain custody of your digital assets or move them to another platform. Fiat withdrawals to your bank make sense when you need cash for everyday expenses. The Visa Card option provides the fastest spending access without waiting for bank transfers.
How to Withdraw Crypto from Crypto.com to External Wallet
Transferring cryptocurrency from Crypto.com to an external wallet gives you full control over your digital assets. This method works for sending funds to hardware wallets like Ledger, software wallets like MetaMask or Trust Wallet, or other cryptocurrency exchanges.
Step-by-Step Instructions
Step 1: Open the Crypto.com App and navigate to the Accounts tab. Tap on Crypto Wallet, then select Transfer followed by Withdraw.
Step 2: Choose the cryptocurrency you want to withdraw from your available balance. Select the External Wallet option to send funds outside the Crypto.com ecosystem.
Step 3: Add your destination wallet address by tapping the “+” button and selecting Wallet Address. You must whitelist new addresses before completing withdrawals.
Step 4: Enter the complete wallet address carefully. Include any required memo or tag fields if withdrawing to another exchange. If sending to a decentralized wallet, tap “No memo required for my Wallet.”
Step 5: Select the correct blockchain network. This step is critical because choosing the wrong network results in permanent loss of funds. Verify that your destination wallet supports the selected network.
Step 6: Enter the withdrawal amount. Review the network fee and confirm the total amount you will receive after fees.
Step 7: Complete security verification using your passkey, 2FA code from your authenticator app, and SMS OTP as prompted.
Step 8: Submit your withdrawal request. You will receive a confirmation email once the request is acknowledged and another notification when processing completes.
Important Considerations for External Wallet Withdrawals
New withdrawal addresses trigger a 24-hour lock period when the security feature is enabled. This protection helps prevent unauthorized transfers if your account becomes compromised. Plan your withdrawals accordingly to avoid delays.
Always send a small test transaction first when withdrawing to a new address, especially for large amounts. Cryptocurrency transactions are irreversible, so verifying the address with a minimal transfer protects against costly mistakes.
How to Withdraw Crypto from Crypto.com to My Bank
Converting cryptocurrency to fiat currency and withdrawing to your bank account requires a few preparatory steps but provides a straightforward path to accessing your funds in US dollars.
Prerequisites for Bank Withdrawals
Complete KYC verification by providing your identification documents, Social Security number, and proof of address. Set up a USD fiat wallet within the Crypto.com App. Link your bank account through the ACH connection process, which uses Plaid for secure account linking. Your bank account name must exactly match the legal name on your Crypto.com account.
Step-by-Step Bank Withdrawal Process
Step 1: Convert your cryptocurrency to USD. Navigate to your crypto wallet, select the asset you want to sell, and choose to convert it to your fiat wallet.
Step 2: Go to Accounts and open your USD Account. Tap Transfer, then select Withdraw.
Step 3: Review the submission process and tap “Got it” to proceed.
Step 4: Enter your withdrawal amount. Select the linked bank account where you want to receive the funds.
Step 5: Review all details including the amount, destination account, and any applicable fees. Confirm the withdrawal request.
Processing Times and Limits
ACH withdrawals to US bank accounts typically process within 1-5 business days depending on your bank. Crypto.com does not charge fees for ACH withdrawals, though your bank may apply separate charges.
The maximum withdrawal limit for all cryptocurrencies is equivalent to 10 BTC within a rolling 24-hour period. Daily and monthly limits for USD withdrawals vary based on your verification level and account history.
How to Withdraw Crypto from Crypto.com Exchange
The Crypto.com Exchange operates separately from the main Crypto.com App and offers additional trading features. If you hold funds on the Exchange, you have two withdrawal options.
Withdrawing to External Wallet from Exchange
Log in to your Exchange account at crypto.com/exchange. Click on Wallets and locate the cryptocurrency you want to withdraw. Select Withdraw from the menu, then choose to withdraw to an external address.
Add your withdrawal address if not previously saved. Complete the verification process with SMS OTP and your 2FA code. Confirm the withdrawal details and submit your request.
Withdrawing to Crypto.com App from Exchange
If you have linked your Exchange and App accounts, you can transfer funds between them instantly without fees. Select the Withdraw to App option instead of external withdrawal. This method avoids on-chain fees entirely.
Exchange withdrawals to external addresses may take 2-3 hours to process. Transfers to the Crypto.com App complete instantly.
Withdrawal Fees and Limits Explained
Understanding the fee structure helps you minimize costs when moving your cryptocurrency.
Network Fees
Every blockchain transaction requires a network fee paid to miners or validators who process and secure the network. These fees fluctuate based on network congestion and are not retained by Crypto.com.
Withdrawal fees vary by cryptocurrency and network. For example, Bitcoin withdrawals carry approximately 0.0005-0.0006 BTC in fees with a minimum withdrawal of around 0.001-0.0012 BTC. Ethereum withdrawals on the ERC-20 network cost more due to higher gas fees, while alternative networks like Polygon or Cronos offer significantly lower fees.
Fiat Withdrawal Fees
ACH transfers to US bank accounts are free from Crypto.com. SWIFT international wire transfers carry a fixed fee of approximately $25 or a percentage between 0.1-0.5%, plus potential intermediary bank charges.
How to Minimize Fees
Choose low-cost networks when available. Many tokens support multiple blockchain networks with different fee structures. Consolidate smaller withdrawals into larger transactions to reduce the per-transaction cost impact. Check current network conditions before withdrawing, as fees decrease during periods of lower blockchain activity.
Security Best Practices for Withdrawals
Protecting your funds requires implementing multiple security layers and following careful verification procedures.
Enable All Available Security Features
Activate two-factor authentication using an authenticator app rather than SMS alone. Set up a passkey for streamlined but secure verification. Enable the 24-hour withdrawal lock on newly added addresses to create a cooling-off period that can prevent unauthorized transfers.
Verify Every Transaction Detail
Double-check wallet addresses character by character before confirming any withdrawal. Use copy-paste to avoid typing errors, but verify the pasted address matches your intended destination. Confirm you selected the correct blockchain network that matches your receiving wallet.
Recognize and Avoid Scams
Crypto.com support will never ask for your password, 2FA codes, or request you send cryptocurrency to verify your account. If you receive suspicious communications, contact support through the official in-app chat. Report any withdrawal confirmation emails for transactions you did not initiate immediately.
What to Do If Your Account Is Compromised
Contact Crypto.com support immediately through the in-app chat for fastest response. Staff can disable crypto transactions, attempt to halt pending withdrawal requests, and help secure your account. Consider changing your login email and all associated passwords.
Troubleshooting Common Withdrawal Issues
Several factors can delay or prevent withdrawals. Understanding these issues helps you resolve problems quickly.
Pending Verification
Incomplete KYC verification blocks fiat withdrawals and may limit crypto withdrawal amounts. Complete all identity verification steps and wait for approval before attempting to withdraw.
Withdrawal Lock Active
New addresses require a 24-hour waiting period when the withdrawal lock feature is enabled. If you need faster access, you can disable this feature in settings, though this reduces your account security.
Insufficient Balance
Ensure your available balance covers both the withdrawal amount and associated network fees. Funds held in staking, earn programs, or pending transactions do not count toward available balance.
Network Congestion
During periods of high blockchain activity, withdrawals may take longer than the typical 2-3 hour processing time. Network fees also increase during congestion, so consider waiting for calmer periods for non-urgent transfers.
Bank Transfer Delays
First-time bank withdrawals may require additional verification. Ensure your bank account name exactly matches your Crypto.com account name. Contact your bank if funds do not arrive within 5 business days.
Crypto.com Visa Card as an Alternative
The Crypto.com Visa Card offers immediate access to your funds without waiting for withdrawal processing. Load your card balance from your crypto or fiat wallet, then use it anywhere Visa is accepted, including ATM withdrawals.
Card users receive free ATM withdrawals up to monthly limits based on their card tier. Exceeding these limits incurs a 2% fee. Foreign transaction fees of 2-3% apply for non-USD purchases depending on your card level.
This option works well for immediate spending needs when you cannot wait for bank transfers to complete.
Conclusion
Withdrawing crypto from Crypto.com offers flexibility whether you need to transfer digital assets to an external wallet, convert to cash in your bank account, or spend directly through the Visa Card. The process requires attention to detail, particularly when selecting blockchain networks and verifying wallet addresses.
Start with smaller test transactions when using new withdrawal addresses. Enable all available security features to protect your account. Compare network fees across different blockchain options to minimize costs. With proper preparation and careful execution, moving your cryptocurrency from Crypto.com becomes a straightforward process.
Frequently Asked Questions
How long does it take to withdraw crypto from Crypto.com?
Most cryptocurrency withdrawals process within 2-3 hours under normal network conditions. Transfers to the Crypto.com App from the Exchange complete instantly. Bank withdrawals via ACH typically arrive within 1-5 business days.
What are the fees to withdraw crypto from Crypto.com?
Withdrawal fees vary by cryptocurrency and blockchain network. Fees cover network transaction costs paid to miners or validators. ACH bank transfers are free from Crypto.com, though your bank may charge separately. Check the Fees & Limits section in your app settings for current rates.
Why is my Crypto.com withdrawal pending?
Withdrawals may remain pending due to network congestion, security verification requirements, or the 24-hour lock on newly whitelisted addresses. Large withdrawals may require additional review. Contact support through the in-app chat if your withdrawal remains pending beyond the expected timeframe.
Can I cancel a Crypto.com withdrawal?
Once a blockchain transaction is broadcast, it cannot be reversed. Contact support immediately if you submitted an incorrect withdrawal request. They may be able to halt the transaction if it has not yet been processed, but success is not guaranteed.
What is the minimum withdrawal amount on Crypto.com?
Minimum withdrawal amounts vary by cryptocurrency. Bitcoin requires approximately 0.001-0.0012 BTC minimum. Check the withdrawal screen for the specific minimum amount for your chosen asset, as these limits can change based on network conditions.
Why do I need to whitelist withdrawal addresses?
Address whitelisting adds a security layer by requiring you to pre-approve destination wallets. This prevents unauthorized withdrawals to unknown addresses if your account becomes compromised. New addresses trigger a 24-hour lock when this feature is enabled.
Can I withdraw crypto from Crypto.com to any wallet?
You can withdraw to any compatible wallet that supports the cryptocurrency and blockchain network you select. Verify your destination wallet accepts the specific token and network before initiating the transfer. Sending to incompatible wallets results in permanent loss of funds.
How do I withdraw from Crypto.com to my bank account in the US?
US users withdraw to bank accounts via ACH transfer. First convert your crypto to USD in your fiat wallet, then initiate a withdrawal to your linked bank account. Ensure your bank account is connected through Plaid and the account name matches your Crypto.com identity exactly.
